What is it and what will I learn?
This qualification is aimed at individuals who have management responsibilities but no formal training as well as new, aspiring or practicing first line managers.
The qualification is unit-based and the content will differ according to the combination of units used by each delivery course.The following units may be included in the qualification:
- Solving problems and making decisions
- Giving briefings and making presentations
- Understanding leadership
- Understanding how to establish an effective team
- Leading and motivating a team effectively