What is it and what will I learn?
The ILM Level 2 in Effective Team Member Skills helps learners understand how people work together as part of an effective team and how they can improve their own performance.
It is aimed at learners who form part of a team, for example, at their school, cadet force, community youth organisation or social action project – and is accredited by ILM.
Taught content includes:
• understanding what is meant by teams and teamwork
• understanding the importance of communication within a team
• knowing how to deal with conflict in a team
• reviewing learners’ own performance as team members